Rates and memberships

You can find all your rates in one dashboard.

All your membership offers are listed in one overview.

Keep track by assigning reasons for cancellations.

Flexible membership structure in Magicline

To create your membership offers easily, define your rates in advance. To do this, create a rate of your choice and, if desired, link it to your additional services or packages. Because you can combine the rate directly with your extras, you don’t run the risk of forgetting them later when you create your membership contract. You also save a lot of time because you don’t have to select each additional service separately.

When creating the rate, you can of course enter the term, payment method, cancellation periods, general terms and conditions, etc. If you are currently running a marketing campaign - e.g. a summer campaign - you can also assign the rate to these campaigns and later evaluate how many memberships were generated.

You can assign your memberships to one location or make them available to several studios across facilities.

In the respective rate, you will find a clear breakdown of all components.

If you offer additional modules, you can also create these in Magicline.

Signing a membership with just a few clicks

Magicline offers you various options for signing memberships. You can create a new membership directly in the software via the member file. Alternatively, you can use the integrated sales tool of Magicline on a tablet for example. This allows you to explain all the offers while navigating through the sales process. You can finalize the sales by letting the member sign the membership contract digitally. This makes your work much easier.

The signed contract is then either sent to the member as an attachment by email or you print it out and give it directly to the member.

We show you the details of your membership offer in an overview.We show you the details of your membership offer in an overview.

You can find all active memberships in the respective member's file.You can find all active memberships in the respective member's file.

Manage cancellations easily

To keep track of why a member cancels, you can assign a reason to each incoming cancellation. For this purpose, a selection of reasons created by us is already available in Magicline. Of course, you can also customize this list. If you want your member to be able to cancel via the Self-Service, they can choose between selected reasons there as well.

If you receive a cancellation, e.g. by email or mail, you can enter it in the member file.

The end date of the membership is automatically determined by Magicline based on the cancellation period defined in the contract. You also do not have to remember to send a cancellation confirmation. You can just define a notification rule in your communication center which automatically sends the cancellation confirmation by email.

Use our predefined cancellation reasons or create your own.

You can directly cancel an existing membership via the member file.

You can define why a membership was cancelled.

Advantages for you and your members

Simple rate and membership contract design through predefined templates
Membership signings via Magicline directly or together with the member via the sales tool, incl. digital signature
Simple administration of cancellations to save time
Low error rate with forgotten attachments, additional modules or flat rates, as these are automatically transferred to the contract

Here's how it works

Activate Magicline for your studio. If you don't use the software yet, you can sign up for the free demo version here.
Create your rates including flat rates and additional services directly in your Magicline as a template.
Always create the perfect membership contract for your individual members with just a few clicks either directly in your Magicline or via the integrated sales tool.