CRM & Communication

You can easily create and edit your communication templates in Magicline.

If a message fails to be sent, you will receive a notification in your dashboard.

You can see all your notification rules in your Magicline at a glance.

Create your designs for your communication.

Your message in your design

In your Magicline communication centre, you can create a template for any type of message in your studio’s design and look. Be it the integration of your logo or the use of different colors and font styles. You can also integrate images and links.

If you prefer to work with HTML designs, that’s no problem either. You can easily integrate your HTML design into your templates that you use for the communication with your members.

You can share the templates you create with all your facilities, so you have the same message design for all your studios.

You can create your individual design in Magicline.

Once you have created your templates, sending them is quick and easy.

Always reach your members

You can contact your members via text messages or email through Magicline.

All returns - i.e. messages that cannot be delivered - are displayed in your clearly arranged dashboard. If a member unsubscribes from your newsletters, you will also receive an information and can note this in the privacy settings for the respective member.

In addition, you can always see in the member profile which messages your member has received. In your dispatch overview, you will also see who received which email and when, and whether it was opened. This way you know if you need to send an important message again.

You can always see which messages you have sent via which channel.

If your letters cannot be delivered, you can see this directly in your Magicline.

In the member's file you can see all the messages your member has received.

Time saving through automation

You can set notification rules for messages to be sent automatically after a specific action. For example, if you want to congratulate members on their birthdays without always having to think about it, this is a good option. Notification rules are also an enormous time saver when it comes to the communication after a new membership has been signed or when appointment reminders are to be sent.

If you have serial mails that you would like to send to a larger mailing list, you can also create them via the Magicline. To do this, simply select a title, recipient list and template.

If you use the MySports member app for your studio, push messages are also available. This allows you to reach all your members at once and send your studio messages directly to your members’ mobile devices.

You can create notification rules for all your members.

Create the notification rules in your Magicline that you regularly need for your communication.

You can see which messages you have sent via the MySports app in a dashboard.

Advantages for you and your members

Great time savings through automation, notification rules and templates
Communication in your own studio look for more brand awareness
Many channels are available for sending information - you can reach all members, no matter which communication channel they prefer.
Push notifications directly to your members' mobile phones
Your members are kept up to date at all time.

Here's how it works

Activate Magicline for your studio. If you don't use the software yet, you can sign up for the free demo version here.
As soon as you have transferred your members to Magicline, you can send them messages from the communication centre. The creation of templates and notification rules is fast and easy.