We call problems challenges. When one of our customers is facing a challenge, we are glad to help him as quickly as possible. That is our service philosophy.
We have launched a service offensive on all channels, the most important one is certainly our chat support. Our clients are only one click away from an employee who is available weekdays from 9-18. All questions concerning the functioning or setup of Magicline can be answered in no time at all. Other channels such as telephone service, e-mail or our social media profiles are of course also open for contact.
In addition, we maintain a Help Center, which provides the necessary answers to all features. Here, clients can find various set-up and operating aids supported by screenshots to help them find their way around Magicline.