Our Magicline customer service

Take a look at everything without obligation

We are already there for you before you decide to start with Magicline. In a non-binding consultation, an expert is at your disposal to show you the most important functions of the software for your individual needs. Of course, this is the time when you can also address your specific questions.

If you wish, you can also explore the system yourself or try out everything you’ve learned during the consultation. For this purpose, there is a free demo version available.

Professional support for your first steps

Once you have decided to start with Magicline, we offer you a detailed onboarding process. During several appointments, you will be guided step by step through all the functions that are relevant for you. Everything will be explained to you and your questions answered.

During these appointments, we also set up your individual Magicline together. With our Magicline support you are not alone. We structure and organise your studio concept in the system and give you tips on how to optimise your business. Thanks to our many years of experience, we can help you in the best possible way and nothing will stand in your way of working effectively with all the functions.

Our experts will also migrate all your member data or lists from your old system together with you.

Constant exchange for the best software

Even if you are already a long-term Magicline user, we won’t leave you alone. You can send your questions to our experts at any time via e-mail, chat or phone.

We continue to develop the software for you and your needs every day. That’s why an intensive exchange with you is important to us. Let us know which features you would like to see. You can either do this in writing via e-mail and chat or you can use our product portal, which we have created especially for this purpose. Give us input and rate the ideas of others. You can assign an importance to each idea. This way we know how urgently this feature is needed.