Our Magicline customer service
Experts at your side
With Magicline, you not only have the best management software for your gym at your fingertips, but also a host of experts who will always advise you, guide you and develop new features for you.
We are already there for you before you decide to start with Magicline. In a non-binding consultation, an expert is at your disposal to show you the most important functions of the software for your individual needs. Of course, this is the time when you can also address your specific questions.
If you wish, you can also explore the system yourself or try out everything you've learned during the consultation. For this purpose, there is a free demo version available.
Once you have decided to start with Magicline, we offer you a detailed onboarding process. During several appointments, you will be guided step by step through all the functions that are relevant for you. Everything will be explained to you and your questions answered.
During these appointments, we also set up your individual Magicline together. With our Magicline support you are not alone. We structure and organize your studio concept in the system and give you tips on how to optimize your business. Thanks to our many years of experience, we can help you in the best possible way and nothing will stand in your way of working effectively with all the functions.
Our experts will also migrate all your member data or lists from your old system together with you.
Even if you are already a long-term Magicline user, we won't leave you alone. You can send your questions to our experts at any time via e-mail, chat or phone.
We continue to develop the software for you and your needs every day. That's why an intensive exchange with you is important to us. Let us know which features you would like to see. You can either do this in writing via e-mail and chat or you can use our product portal, which we have created especially for this purpose. Give us input and rate the ideas of others. You can assign an importance to each idea. This way we know how urgently this feature is needed.
You are only one click away from getting started with Magicline, the gym management software of the future. With our free version you can test the features and explore the advantages of top- notch digital gym management. Feel free to also contact one of our experienced customer success specialists directly to get an individual and non- binding personal consultation.
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